How to Get a Duplicate Texas Life Agent Exam Score Report

Find the recent report

Pearson’s current linked Texas Insurance Licensing Candidate Handbook directs candidates to log in to their Pearson VUE account to obtain the score report. Use the same account and identity details used to schedule InsTX-Life01. Check exam history and any result or score-report section. If the report is not visible, confirm the exam date and account before assuming the result was lost.

The handbook states that for a test-center exam taken before September 1, 2021, the candidate should contact Pearson customer service to request the score report. Follow contact details in the linked handbook. Pearson may need identifying details to locate the record. Keep the request limited to your own record and provide the exam name, date, and center location if asked.

Have your legal name as registered, exam code, date, and location ready. If you changed your name or account email afterward, explain the change and provide only what Pearson requests. The handbook asks candidates with score-record inquiries to identify the examination and date. Clear details help route the inquiry without asking for secure exam content.

Understand the scaled score

Pearson reports a scaled score on a 0–100 scale. The passing score is 70, but it is not the number or percentage of answers correct. A result below 70 indicates proximity to the passing standard, not a precise count of missed items. Do not subtract the score from 100 or divide it by the number of questions to estimate mistakes.

For test security, Pearson does not make exam questions available for candidate review. A duplicate score report is not an answer key or item-by-item diagnostic transcript. If you did not pass, use the report together with your own preparation notes and the current outline to identify study areas. Do not ask support to disclose secure questions or assume the scaled score reveals exact topic subscores.

Confirm that you signed into the account used for the appointment and check whether the result is pending. If you used another email, try that account rather than creating duplicates. Then contact Pearson using the live official support route. Include the exam code and sitting details requested. Repeatedly sending mismatched identity information may make record matching harder.

Pearson and TDI have different records

Pearson administers the exam and maintains the score report. TDI processes licensing applications. If Pearson has a report but a licensing application does not reflect a result, ask TDI about the application record. If the report itself is unavailable, ask Pearson. Requesting a duplicate score report does not file an application or correct its information.

Save a copy of the official report when available. If an employer or licensing process needs proof, ask what form is accepted. Do not alter a PDF or share a cropped image that removes information needed to verify the result. When another party needs an official record, ask Pearson or TDI which verification route applies rather than forwarding account credentials.

Use the score as a scaled result, not a raw error count. Compare your preparation notes with the current Life Agent outline. The handbook permits scheduling a retake within one day, but that is an administrative option rather than a recommendation to retest before correcting gaps. A duplicate report will not reveal actual questions and does not authorize sharing exam content.

Specify the exam code

Texas administers multiple insurance tests. Identify InsTX-Life01, the standalone English Life Agent examination, rather than the combined Life, Accident and Health exam or another line. The current outline lists 80 scored questions and 10 pretest items for Life01, but those format facts do not change the score-report retrieval process.

A score report contains personal testing information. Use Pearson’s account or verified support channel instead of posting it publicly. If you suspect unauthorized access, use Pearson’s security process and update account credentials. Do not share a password or verification code with anyone who claims to retrieve the score for you.

Pearson’s Texas exam page links the handbook used here; the PDF is dated October 2024 and the page was updated September 17, 2026. Check the live Pearson page for the current support channel before sending a request. This distinction avoids implying that the handbook PDF itself was reissued in 2026.

A short request template

You can write: “I am requesting access to my Texas Life Agent score report for InsTX-Life01 taken on [date] at [location]. The appointment was under [account email]. Please advise how to retrieve the duplicate report.” Send identifying documents only through the official process if asked. Keep the case number and response.

The Pearson handbook covers score-report access and exam security. The current content outline describes exam format. TDI’s application page explains licensing steps after passing. Keeping the questions separate helps you contact the organization that controls the record or application you need.

A practice-provider score, course dashboard, or informal email is not the official Pearson score report. It may be useful for study, but it cannot substitute for a testing record. If an employer or agency requires proof, ask what official document or verification it accepts. Retrieve the exam result through Pearson’s official account or support process.